We take your privacy seriously! We will do our best to acquire your personal information only to the extent we reasonably believe we need it so that you can take full advantage of teletour.
Your use of teletour is governed by the teletour Terms found at teletour.com. Those Terms are included as part of this Policy.
When we talk about teletour in this Policy we are referring to our application and website and the products, services and features we make available to you as part of the application and website.
As a company, we are Be There Do Good, LLC, a Delaware company, located in Vienna, Virginia. We own teletour. If you ever want to contact us for any reason, please email us at [email protected].
Throughout this Policy we will refer to users of teletour, such as you, as our Global Citizens.
When we use the term Personal Information we mean personally identifiable information or personal data collected from you such as your name, address, phone number, email address, credit card number or any other type of information that could identify you.
This Policy explains who we are, what Personal Information we collect, how we collect, share and use Personal Information, with whom we may share your Personal Information, the security measures we take concerning your Personal Information, and how you can exercise your privacy rights.
Please also know that we are constantly looking to improve teletour and that means we will probably be regularly updating this Policy. Any changes will only apply going forward and we will work to tell you about changes quickly when they are made. In addition, we will not reduce your rights under this Policy without your explicit consent.
Collection and Use of Personal Information:
teletour will provide access to our Global Citizens through their Apple ID or Google ID. Apple and Google provide us your email address and, when creating your account, we ask you for your name.
Any payments will go through third party sites so we do not intend to have your credit card information.
We do not sell or otherwise make your Personal Information available to any third parties for their own use. Your profile that is visible to other Global Citizens will contain your name but your email address will not be shared.
If you provide us feedback or contact us through [email protected], we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
The Personal Information that we may collect about you includes your name, your email address, information that you provide to us voluntarily, information that we may collect automatically from your device, and information we obtain from third-parties.
We ask you to provide certain information voluntarily, such as your name. If we ask you to provide any other Personal Information then the Personal Information we ask you to provide, and the reasons why we ask you to provide it, will be made clear to you at the point we collect your Personal Information.
We may also collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered Personal Information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, geographic location, and other technical information. We may also collect information about how your device has interacted with teletour, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who visit teletour, where they come from, and what content on teletour is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors. You may be able to restrict our collection of such information through your device or web browser. You should note that some data may be necessary to provide you with some features offered on teletour, so any restriction of teletour’s access to such data may adversely impact how teletour functions for you.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies” below.
From time to time, we may receive Personal Information about you from third parties (including Apple and Google), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Information to us. The types of information we collect from third parties include your name and email address.
How Collected Information Is Shared:
We do not share your Personal Information with any third parties except for our business purposes and to better serve our Global Citizens on teletour.
We may also disclose your Personal Information if required to do so by law, or if we believe is good-faith that such action is necessary: (a) to comply with applicable law or with legal process served on us or teletour; (b) to protect and defend the rights or property of us or teletour; or (c) if teletour’s ownership status changes, such as if we are acquired by someone else.
Legal Basis for Processing Personal Information:
Our legal basis for collecting and using the Personal Information described in this Policy will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will normally collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a teletour service with you, to enter into a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person.
If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not (as well as of the possible consequences if you do not provide your Personal Information).
Similarly, if we collect and use your Personal Information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us at [email protected].
We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you access to and usage of teletour, to provide you with a service you have requested, or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights:
You have the following data protection rights:
If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us at [email protected].
You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. To do so you can contact us at [email protected].
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we may send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us at [email protected].
If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. If you need that contact information, please contact at [email protected].
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Security of Information:
We use appropriate technical and organizational measures to protect the Personal Information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information. While we take security of your information seriously, there is no system that is 100% secure from outside threats. We cannot guarantee that information sent over the Internet or through your device is fully secure, nor that it will remain fully secured once on our system.
teletour is not marketed to or directed at, nor intended for, children under 13 years old. We do not knowingly collect any information from children under 13 years old. If we learn that we collected any information from someone younger than 13 years old, or from someone younger than 18 years old that does not have the permission of their parent or guardian, we will delete the information.
Your Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to require that your Personal Information will remain protected in accordance with this Policy.
teletour may contain links to external sites not controlled and/or affiliated with us and therefore not bound by this Policy. If you access these linked sites, you will be subject to the privacy practices of those sites.
If you need to contact us for any reason, including if, at any time, you believe that we have not adhered to this Policy, please contact us at [email protected] and we will work diligently to attempt to address your concerns.